📦 Shipping Policy
1. Processing Time
All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or phone.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Destination | Estimated Delivery Time | Shipping Cost |
---|---|---|
United Kingdom | 1–3 business days | FREE |
Europe (EU) | 4–7 business days | £7.99 flat rate |
Rest of World | 7–14 business days | £9.99+ depending on region |
Please note: Delivery delays can occasionally occur due to customs or local courier issues.
3. Shipment Confirmation & Tracking
You will receive a Shipping Confirmation Email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
4. Customs, Duties and Taxes
Rebuild Your Body is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us immediately at support@rebuild-yourbody.com. We will work quickly to resolve the issue and ensure your satisfaction.
6. Incorrect Address Disclaimer
Customers are responsible for ensuring that all shipping information is entered correctly. We are not responsible for orders shipped to incorrectly provided addresses.
7. Contact
If you have any questions about shipping or your order, feel free to reach out to us at:
📧 support@rebuild-yourbody.com
📍 UK-based support team, Monday–Friday (9am–5pm)